Frequently Asked Questions
We know shopping for little ones comes with questions. Here are a few helpful answers to make things easy.
Sizing & Fit
A few quick tips to help you choose the right size with confidence.
How do I choose the right size?
We recommend using your child’s height and weight as the best starting point when choosing a size. Each product page includes a size chart specific to that style, since fit can vary depending on how the piece is designed to be worn.
If you’re deciding between two sizes, comfort and intended fit are usually the best things to consider.
Do your pajamas run small or big?
Our bamboo pajamas are designed to fit snugly for sleep safety and to meet CPSC guidelines for tight-fitting sleepwear.
Because bamboo fabric is naturally soft and stretchy, some families feel the fit is roomier than expected. This is normal for bamboo and allows for comfortable movement while still maintaining a close-to-the-body fit.
How do your bamboo overall sets fit?
Our bamboo overall sets are true to size.
The bamboo undershirt or shirt is designed to fit snugly so it layers neatly under the overalls. The overalls themselves are designed for a relaxed, comfortable fit with room to move.
If your child is tall for their age or between sizes, sizing up is usually the best option.
What if my child is between sizes?
Fit can depend on the style and how it’s designed to be worn.
For snug-fitting sleepwear, we recommend choosing the size that best matches your child’s height and weight rather than sizing up, as extra length can change how the pajamas are meant to fit.
For bamboo overall sets, we recommend choosing your child’s true size. If your child is tall for their age or clearly between sizes, sizing up may be the better option.
If you’re unsure, feel free to reach out with your child’s height and weight and we’ll be happy to help guide you.
Fabric & Care
Simple care tips to keep your bamboo pieces soft, comfy, and looking their best.
What fabric do you use?
Our pieces are made from a premium bamboo blend chosen for its softness, stretch, and breathability. Bamboo is lightweight, comfortable, and designed to move with kids for both sleep and play.
Is bamboo good for sensitive skin?
Yes. Bamboo fabric is naturally soft and gentle, making it a great option for sensitive skin. Many families choose bamboo because it feels smooth and comfortable without being stiff or scratchy.
How should I wash and care for bamboo clothing?
To keep your bamboo pieces looking and feeling their best, we recommend:
- Machine wash cold
- Wash with like colors
- Use a gentle detergent
- Tumble dry on low or lay flat to dry
Avoid bleach, fabric softeners, and high heat. Bamboo fabric is delicate, and high heat can cause shrinkage, color bleeding or damage over time.
Please note, dryer heat can vary from machine to machine, even on a low setting. Air drying is the best way to keep bamboo soft and help your pieces last longer.
Will bamboo shrink or wear over time?
Bamboo holds up beautifully when cared for properly. Using cold water and low heat helps preserve softness, stretch, and shape. High heat can lead to shrinkage or a rougher feel, so gentle care goes a long way.
Safety & Compliance
Important information about sleep safety and how our products are designed.
Are your pajamas flame resistant?
No. Our bamboo pajamas are not flame resistant. Instead, they are designed to fit snugly for sleep safety and to meet CPSC guidelines for tight-fitting sleepwear.
Snug-fitting pajamas are a recognized and approved alternative to flame-resistant treatments.
Why are your pajamas designed to fit snugly?
Snug-fitting sleepwear is designed to reduce fire risk and is recommended for sleep safety. Our bamboo pajamas are intentionally made to fit close to the body while still allowing comfortable movement thanks to the natural stretch of bamboo fabric.
Do your products meet safety guidelines?
Yes. Our sleepwear is designed to meet applicable CPSC guidelines for tight-fitting sleepwear, and all of our products are thoughtfully designed with comfort and safety in mind.
Orders & Shipping
Helpful details about processing times, shipping, and delivery.
How quickly do orders ship?
Most orders ship within 1–2 business days, unless otherwise noted on the product page. During busy periods or promotions, processing times may be slightly longer, and we’ll always note that upfront.
Where do you ship from and where do you ship to?
We ship from the United States and currently ship to U.S. addresses. Shipping options and rates are shown at checkout.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.
Returns & Exchanges
Information about returns, exchanges, and fit concerns.
What is your return policy?
We accept returns for store credit on unworn, unwashed items with tags attached within 14 days of delivery. Because our products are for children, all returns are subject to inspection. Items showing signs of wear or washing cannot be accepted for return.
For full details, please refer to our complete Return Policy.
Can I exchange for a different size?
Yes, size exchanges are accepted when inventory allows. Customers are responsible for return shipping on exchanges. Once the original item is received and inspected, we’ll ship the new size if available.
If something doesn’t fit quite right, feel free to reach out and we’re happy to help guide sizing before you send anything back.
What if my item doesn’t fit or has an issue?
If your item doesn’t fit as expected or arrives with a concern, please contact us as soon as possible. We’re always happy to review the situation and help find the best solution.
Wholesale Inquiries
Information for boutiques and retail partners.
Do you offer wholesale or bulk orders?
Wholesale opportunities are coming soon. We’re currently focused on direct-to-consumer orders, but plan to open wholesale applications in the future.
If you’re interested in partnering with us, feel free to reach out and we’ll be happy to keep you in mind once wholesale opens.
